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February 2020

From the CEO

Ode to OTTAs
 This Valentine’s Day, on behalf of public courses, I want to let you know how we feel about our relationshipRead More

Cover Stories and Features

Leading with Family Values
 New NGCOA president’s roots stem from generations of stewardshipRead More

In Their Best Interest
 Small businesses have more options for competitive worker benefitsRead More

Sign of the Times
 Royal Norwich picks up stakes, and triples membershipRead More

Living the Life(Style)
 Pope Golf Finds Game’s Future Outside of GolfRead More

Case Studies

High-Tech Transformation Boosted Revenue
 It’s hard to take a revenue-generating dining room out of play, especially when it’s serviced by the same kitchen as the main area and requires no more than one additional server. It’s even harder to spend substantial capital to turn that space into a rec room with six figures worth of technology.Read More

Service Animal Dilemma – Need or Desire?
 Golf course operators, like so many in the service industry, are facing another new challenge: customers wanting to bring loving pets with them wherever they go. In years past, it was commonly known that animals were not permitted inside businesses or on golf courses. The only exception was what were called seeing-eye dogs.Read More

Trust Your Gut?
 I have been thinking a good bit recently about the value of a round of golf.Read More

Providing Your Teams the C.A.R.G.O. to Succeed
 5 Keys to Protect Your Company’s Most Valuable Asset: Its PeopleRead More

What Gets Measured Gets Done
 It’s one of the oldest adages in business: If you want more of something, measure and reward it. But that requires a lot of work. What do you measure?Read More

Tiger’s PopStroke Aims for Family Fun
 Fresh off his inspiring Presidents Cup performance where Captain Tiger Woods helped spark the U.S. team’s comeback victoryRead More

Ted Horton Shares An Enduring Stewardship
 Edward “Ted” Horton, CGCS, has created a lasting legacy. Now 76, he is recognized for his lifelong dedication to golf and the environment.Read More

NGCOA News

Kemper Sports To Manage Race Park
 Those who have spent their lives in the business are quick to tell anyone how nimble, diverse and transferable golf skills are when it comes to other industries. Restaurant management, retail sales, landscape architecture, agronomy, facility maintenance, accounting, marketing, communications – the list goes on.Read More

Small Operator Gives Black Eye To The Industry
 It should go without saying, but crime never pays.Read More

South Carolina’s Belfair Makeover includes food and fun
 There is nothing low-key about the amenity-rich nature of the Lowcountry private golf community, Belfair.Read More

Yamaha

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Featured Resource

Owner's Manual

Owners Manual IconBrought to you by Yamaha
Visit the Owner’s Manual library within the GB Archive for practical, small business insights and know-how for your golf operation.Read More

February 2020 Issue
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