From the CEO
Ode to OTTAs
This Valentine’s Day, on behalf of public courses, I want to let you know how we feel about our relationship
Cover Stories and Features
Leading with Family Values
New NGCOA president’s roots stem from generations of stewardship
In Their Best Interest
Small businesses have more options for competitive worker benefits
Sign of the Times
Royal Norwich picks up stakes, and triples membership
Living the Life(Style)
Pope Golf Finds Game’s Future Outside of Golf
Case Studies
High-Tech Transformation Boosted Revenue
It’s hard to take a revenue-generating dining room out of play, especially when it’s serviced by the same kitchen as the main area and requires no more than one additional server. It’s even harder to spend substantial capital to turn that space into a rec room with six figures worth of technology.
Service Animal Dilemma – Need or Desire?
Golf course operators, like so many in the service industry, are facing another new challenge: customers wanting to bring loving pets with them wherever they go. In years past, it was commonly known that animals were not permitted inside businesses or on golf courses. The only exception was what were called seeing-eye dogs.
Trust Your Gut?
I have been thinking a good bit recently about the value of a round of golf.
Providing Your Teams the C.A.R.G.O. to Succeed
5 Keys to Protect Your Company’s Most Valuable Asset: Its People
What Gets Measured Gets Done
It’s one of the oldest adages in business: If you want more of something, measure and reward it. But that requires a lot of work. What do you measure?
Tiger’s PopStroke Aims for Family Fun
Fresh off his inspiring Presidents Cup performance where Captain Tiger Woods helped spark the U.S. team’s comeback victory
Ted Horton Shares An Enduring Stewardship
Edward “Ted” Horton, CGCS, has created a lasting legacy. Now 76, he is recognized for his lifelong dedication to golf and the environment.
NGCOA News
Kemper Sports To Manage Race Park
Those who have spent their lives in the business are quick to tell anyone how nimble, diverse and transferable golf skills are when it comes to other industries. Restaurant management, retail sales, landscape architecture, agronomy, facility maintenance, accounting, marketing, communications – the list goes on.
Small Operator Gives Black Eye To The Industry
It should go without saying, but crime never pays.
South Carolina’s Belfair Makeover includes food and fun
There is nothing low-key about the amenity-rich nature of the Lowcountry private golf community, Belfair.